This Privacy Policy is designed to keep you informed about how VRXtra (Ahavatec Limited) (“we,” “our,” or “us”) collects, utilizes, and secures your personal data. By utilizing our website and services, you agree to the practices outlined in this policy.
Ensuring the privacy of our website visitors and customers is our commitment. Here are the general categories of personal data we handle:
We collect information about how you interact with our website and services, including your IP address, geographical location, browser details, operating system, referral source, visit duration, page views, and navigation patterns. This data helps us analyze usage patterns, allowing us to better monitor and improve our offerings. In this case, we process this data based on our legitimate interest in enhancing our services.
Your account information, such as your name, email address, telephone number, fax number, newsletter preferences, and postal address, is used for various purposes. Specifically, we use this data to operate the website, ensure its security, back up databases, and communicate with you. Therefore, this processing is supported by our legitimate interests, the performance of a contract, or steps taken before entering into a contract at your request.
When you submit information for publication on our website, we process it to facilitate and manage the publication. Additionally, this processing is backed by our legitimate interests in running the website efficiently, along with the performance of a contract or steps taken at your request.
If you inquire about our goods or services, we handle your information to respond appropriately. In particular, we use this data to offer, market, and sell relevant goods or services to you.
We process transaction-related details, such as your purchases, to fulfill orders and maintain accurate records. As such, this processing is based on the performance of a contract between you and us, as well as our legitimate interest in properly managing the website and business.
When you subscribe to our email notifications or newsletters, we process your provided information to send you relevant updates. Accordingly, this processing is based on the performance of a contract between you and us.
We process information contained in or related to any communication you send to us, mainly for record-keeping and communication purposes.
We may process your personal data to establish, exercise, or defend legal claims. Additionally, we handle this data to manage risks and insurance coverage. In these cases, the processing is grounded in our legitimate interest in safeguarding our legal rights, as well as those of others.
Finally, we may process your personal data to comply with legal obligations or to protect your vital interests, or those of another individual.
We may disclose your personal data to:
2.1 Group Companies:
Sharing with any member of our group of companies, including subsidiaries, our ultimate holding company, and all its subsidiaries, may occur when reasonably necessary for the outlined purposes.
2.2 Insurers and Professional Advisers:
Disclosures to insurers and/or professional advisers may happen when necessary for obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise, or defence of legal claims.
2.3 Payment Services Providers:
Financial transactions involve our payment services providers as listed on our checkout pages. Transaction data is shared with them only to the extent necessary for processing payments, refunds, and addressing related queries. Review the privacy policies of our payment services providers on their websites for more information.
2.4 Third-Party Suppliers:
Your enquiry data may be disclosed to third-party suppliers of goods and services identified on our website to enable them to contact you for offering, marketing, and selling relevant goods and/or services. Each third party acting as a data controller will provide you with its own privacy policy for governing the use of your personal data.
2.5 Legal Obligations:
Personal data may be disclosed when required by a legal obligation, or to protect vital interests, for the establishment, exercise, or defense of legal claims.
Your personal data may be transferred to countries outside the European Economic Area (EEA). We ensure that these transfers are protected by appropriate safeguards, including the use of standard data protection clauses adopted or approved by the European Commission. For more information, contact the Information Commissioner’s Office.
Personal data is retained for specific purposes and not kept longer than necessary. If no specific retention period is specified, we determine the period based on the necessity for proper website and business administration, the performance of a contract, or steps taken, at your request, to enter into such a contract.
This policy may be updated periodically. Check this page for any changes. Notification of changes may occur by email or other communication means.
Under data protection law, you have various rights, including:
6.1 Access:
The right to access your personal data and additional information about its processing.
6.2 Rectification:
The right to have inaccurate or incomplete personal data corrected.
6.3 Erasure:
The right to request the erasure of your personal data in certain circumstances.
6.4 Restrict Processing:
The right to request the restriction of your personal data’s processing in specific situations.
6.5 Object to Processing:
The right to object to our processing of your personal data.
6.6 Data Portability:
The right to receive your personal data in a structured, commonly used, and machine-readable format.
6.7 Complaints:
The right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes data protection laws.
6.8 Withdraw Consent:
If processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise your rights or for more information, contact us using the details provided in Section 11.
Our website contain links to third-party websites. We are not responsible for the privacy policies and practices of these third parties.
Our website and services are intended for individuals over the age of 16. We will delete any personal data of persons under that age if found in our databases.
Please notify us of any necessary corrections or updates to your personal data.
We use cookies for various purposes, including authentication, personalization, and security. Manage your cookie preferences using your web browser settings.
For more information about cookies and how to manage them, refer to our detailed Cookie Policy & Settings.
10a. What Are Cookies?
Cookies are small text files sent by a web server to your web browser and stored on your device when you visit a website. They serve various purposes, such as improving your browsing experience and helping us understand how our website is used.
10b. How We Use Cookies
We use cookies for the following purposes:
Authentication: Identify you when you visit our website and as you
navigate it.
Personalization: Store information about your preferences and personalize our website for you.
Security: Essential for maintaining the security of user accounts, preventing fraudulent use of login credentials, and protecting our website and services.
Analysis: Analyze the use and performance of our website and services.
Advertising: Help display relevant advertisements to you.
Consent: Store your preferences regarding the use of cookies more generally.
Most web browsers allow you to manage and control cookies by adjusting settings. To block or delete cookies, refer to your browser’s help documentation:
Google Chrome
Mozilla Firefox
Opera
Internet Explorer
Safari
Microsoft Edge
Note that blocking or deleting cookies may impact the functionality of many websites, including ours.
10c. Changes to This Policy
This policy is updated periodically. Any changes will be posted on our website. By continuing to use our website, you agree to these changes.
If you have questions or concerns about this privacy policy or your personal data, please reach out to us using the following email below:
help@vrxtra.com
Representative within the European Union
Contact our Representative within the European Union regarding our obligations under data protection law using the contact methods listed in Section 11.
Data Protection Officer
Contact our Data Protection Officer regarding our obligations under data protection law using the contact methods listed in Section 11.
Any revisions to this privacy policy will be published on our websites and, when necessary, communicated to you through email. We recommend you save this page as a favourite and periodically check the privacy policy for updates.
This policy was last updated on January 18, 2024.
